Customer Service Outsourcing

Kura’s knowledge and experience of successfully delivering for clients across a number of different industries means that we’re leading the industry in providing continuous improvement and innovation in our outsourcing solutions. When our clients aim to have a cost-effective, customer-centric approach, Kura delivers.

Kura-Call-Centre-Guy-1

Customer Service Outsourcing

Tailored Solutions

We have significant experience in transitioning our services to clients' businesses. With our tailored, flexible solutions, we are well placed to immerse ourselves and integrate fully into your business, delivering a roadmap for continuous improvement and innovation.

Kura Images Copy [email protected]

Inbound Customer Service

Connecting people and helping people.

The demands of customers are increasing. In the changing social, domestic, and economic landscapes of modern life, where information is digitally available 24/7, customers expect to be able to do business when, where, and how it suits them.

Find out more
Kura-Corporate-4

Outbound Customer Service

We take a proactive approach to customer service.

Because the only thing better than solving a problem is giving customers a solution before a problem even arises.

Find out more
Kura-Corporate-3

Payment Services

We can stop payment debt before it occurs.

We've developed technology that accurately predicts when customers may miss a payment. By reaching out to the customer, we can stop payment debt before it occurs.

Find out more

Ready to transform your customer service?

Increase your customer experience ratings, understand your customers better and reduce your costs. Get in touch now.

Kura provided the best overall solution and from the outset, it was clear our cultures aligned.

Director of Contact Centres - Luxury Retail Client

Solutions

Solutions

Tailored, 360°, customer service solutions for every industry. Transformation where it matters.

Find out more
About Us

About Us

We are the UK's largest independent outsourcer, with 2,500+ people across the UK and South Africa.

Find out more
Insight

Insight

As an industry leader, we are at the forefront of innovation, growth and development.

Find out more