giving organisations the power to thrive and grow

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Customer Experience Transformation
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Customer Service Outsourcing
Sales, Upgrades and Retentions
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Sales, Upgrades and Retentions
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Customer Insights and Analytics
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Contact Centre Software
Payment Support & Debt Collection
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Payment Support & Debt Collection

Industries

Solutions Perfect For Your Industry

As the UK's Largest Independent Outsourcer, with over 2,000 people across the UK and South Africa, we specialise in providing a tailored solution and 360 degree approach.

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Retail and Ecommerce

Whether working with the world's biggest cosmetics brand as they experienced exceptional growth or increase customer value for telecommunications, our experience is unrivalled.

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Energy and Utilities

We have exceptional experience working with the top 5 utilities companies across the UK. In a tightly regulated sector where customers will switch for a better deal, customer service really matters.

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Telecommunications

Working with the UK's largest telecommunications company, we have helped to increase customer value and provide exceptional customer service.

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Financial Services

Like our own ethos, the insurance sector is centred around the customer. In an industry where products are tailored around the customer's specific situation.

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Healthcare

We support medical staff across the UK, giving them first-class legal employment advice.

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Charity

Our client is a charity for older people, offering information and advice across England on topics such as Social Care, Welfare Benefits, Health and Wellbeing.

Charity

I REALLY LOVE MY ROLE AT KURA, I FEEL VALUED AND EVERY DAY IS DIFFERENT

Stephanie, Insurance Advisor

2000+

EMPLOYEES

73%

OF OUR PEOPLE LOVE THEIR JOB

12M+

INTERACTIONS EVERY YEAR

50+

Client Net Promoter Score

90%+

KPI Performance Delivery

40%+

Cost Saving Solutions

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CAREERS

We are unrivalled in developing people

Every year we devote over 750,000 hours to training to make our people the very best advisors in the industry.

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Insights

The latest insight from Kura

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