hello.we are Kura.

Brands all over the UK outsource their customer service work to us because we’re great at looking after people.

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Last quarter we invested…

12997

hours of development time in our people

Our people attract, support and look after customers, and we have great success rates. Don’t just take our word for it though.

View our case studies

our team
is what makes us great.

We’re all about people, and always on the look out for talented individuals.

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Recent posts

15 May 2018

Does Automation and AI Mean The End of People-Based Customer Service?

We are a business with very different thinking. We’re constantly thinking about people; the people inside our business helping customers…

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10 April 2018

What’s The Difference Between a Leader and a Laggard?

Leaders take action! Over the past few months, we’ve teamed up with ContactBabel and CCA Global to understand the challenges…

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1 March 2018

Nurturing Our Talent

I think we’ve all heard of new managers in the contact centre industry being “thrown in at the deep end”…

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