We specialise in providing a tailored solution
and 360 approach at all times.
This is what we do...
Our Services
- Customer Service Outsourcing
- Outbound Customer Service
- Inbound Customer Service
- In-sourced Customer Service
- Omnichannel
- Inbound Sales
- Outbound Sales
- Outbound Payment Support
- Outbound Debt Collection
- Social Media Management/Handling
- Web Chat Management
- Complaints Management
- Customer Insights and Analytics
- Back Office Outsourcing
- Contact Centre Software
- 24 Hour Service
- 7 Days a Week
- 7 Locations to Choose From
- Offshoring
- Nearshoring
Customer Value
Issues finding new customers?
Want to maximise customer spend?
Looking for customer loyalty?
Omni-Channel Solutions
Unsure what channels to use for sales and customer service?
No single view of the customer?
Simplifying Complexity
Do you have complex processes?
Challenges determining call volume?
Don’t have a voice of the customer?
Full Outsource
Challenges with the scale of your staff and infrastructure?
Lack of experience in the Contact Centre environment?
Customer Service Automation & People
Are you struggling to channel shift your customers?
Unsure what channels to use?
Do your people have the right skills for the future?
Disrupter Solutions
Are you an SME? Unsure if your business has scale?
Are you a disrupter in your industry?
What's Next?
Find out how Kura can assist your business needs.
Call: 0141 272 1105