Customer Service Outsourcing

At Kura, we have vast knowledge and experience of successfully delivering call centre outsourcing for clients across several different industries. We are leading the industry in providing continuous improvement and innovation in our customer service outsourcing solutions. When our clients aim to have a cost-effective, customer-centric approach, Kura delivers.

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Customer Service Outsourcing

Tailored Solutions

We have significant experience in transitioning our services to clients' businesses. With our tailored, flexible solutions, we are well-placed to immerse ourselves and integrate fully into your business, delivering a roadmap for continuous improvement and innovation.

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Inbound Customer Service

Connecting people and helping people.

The demands of customers are increasing. In the changing social, domestic, and economic landscapes of modern life, where information is digitally available 24/7, customers expect to be able to do business when, where, and how it suits them.

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Outbound Customer Service

We take a proactive approach to customer service.

Because the only thing better than solving a problem is giving customers a solution before a problem even arises.

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Payment Services

We can stop payment debt before it occurs.

At Kura, we’ve developed technology that accurately predicts when customers may miss a payment. By reaching out to the customer, we can stop payment debt before it occurs.

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Ready to transform your customer service?

Increase your customer experience ratings, understand your customers better and reduce your costs. Get in touch now and discuss your customer service outsourcing options.

Kura provided the best overall solution and from the outset, it was clear our cultures aligned.

Director of Contact Centres - Luxury Retail Client

Solutions

Solutions

Tailored, 360°, customer service solutions for every industry. Transformation where it matters.

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Insight

Insight

As an industry leader, we are at the forefront of innovation, growth and development.

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About Us

About Us

We are one of the UK's largest independent outsourcer, with 2,000+ people across UK and South Africa

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