Increase in sales
Customers across the UK
Coverage of the UK
Increasing Customer Value
We have a long-standing and trusted partnership with the UK's biggest telecoms corporation.
We created an elite sales training programme which has proven to increase sales conversion by 20 percentage points. Because we have the capability to manage the end-to-end customer journey, we gain rich insights into the customer experience, helping to drive our client's revenue, retention and growth.
Our talented team support the biggest telecoms provider every day. We create a winning partnership so that we can continue to grow your business. We understand the customer’s journey and lifecycle across all channels and we know the industry. We have the best talent and the right experience so that we can always be delivering and exceeding your goals.
Ready to transform your customer service?
Get in touch and talk to us about how, using the best people and technology, we can transform your customer service offering.
Kura provided the best overall solution and from the outset, it was clear our cultures aligned.
Tailored, 360°, customer service solutions for every industry. Transformation where it matters.Find out more
We are the UK's largest independent outsourcer, with 2,500+ people across the UK and South Africa.Find out more