Guest Blog by Anne Marie Forsyth, CEO of CCA
A recipe for future success….. As we head towards the end of 2016, our thoughts naturally turn to new plans…
What Will Customer Experience in 2020 Look Like?
Delivering a fantastic future customer experience is the holy grail of the contact centre in the 21st century. As brands,…
New Survey – Top 5 Strategies to Service the Contact Centre Customer of the Future
At Kura, our contact centre strategy is simple. We followour philosophy, whichis to help people be the best they can…
Inisoft Ltd set to exhibit at the AOC Annual Conference & Exhibition
Inisoft will be demonstrating their unique approach to student funding software at stand 24 of the Association of Colleges Annual…
Kura & HR Network Magazine
Kura’s Director of People & Culture, Julie McIntosh talks to HR Network Magazine about her career and her Kura journey….
Kura Strengthens Leadership Team
Kura has significantly strengthened it’s Leadership Team this week with the appointment of David Campbell as Client Partnerships Director. David…