We’re delighted to have secured a 3 year contract with the national charity Turn2us to help some of the most vulnerable people in society find the information and help they need.
We’ll manage a contact centre service for Turn2us, providing awareness and help to claim in-work and out-of work benefits, charitable grants and other support available.
With recent figures showing that demand for welfare & debt advice has soared over the past two years, with a 56% rise in the number of people contacting specialist charities and nearly 40% of those surveyed in arrears on essential household bills, the need for such services has never been higher*. In the last year Turn2us have helped over 3.9 million people to receive vital support with grants and benefits secured totalling an estimated £102 million. This new contract comes during an exciting time for us as we launch our rebranded business.
Brian Bannatyne, Managing Director, Kura said: “Turn2us offers a vital service for those most in need. Our advisors are consistently recognised as being some of the best in the country, so having them help people through difficult circumstances and offering potential solutions to their financial hardships is an ideal fit for all parties.
“The successful completion of our MBO and recent re-brand provides us with a fantastic opportunity to develop our business even further and roll out a philosophy and vision that we believe sets us apart. Very exciting times lie ahead”.
Simon Hopkins, CEO, Turn2us, commented: “We are delighted to be working with a people-focused company in this way. Working together, we will be able to reach out to those most in financial hardship helping them through difficult financial situations – both now and in the future. As a charity we are constantly looking for how we can provide practical support to individuals living in financial hardship and I am confident that this partnership will allow us to make even more of a difference.”
*Statistics taken from Personal Debt 2014: Statistics Yearbook from debt charity StepChange