Kura’s Unified Desktop. Take your customer experience to the next level by empowering your advisors with faster access to information.
Customers want immediacy, whatever channel they choose, delivering and maintaining a robust service matters. For the contact centre this means one single customer view whatever the channel.
Our proprietary technology, Syntelate, is used by contact centre operations worldwide and is proven to deliver both exceptional advisor and customer experiences.
How we do it
- One system for all customer interactions.
- Bespoke solution designed for your needs.
- Total CRM functionality in one system.
- Software that enables and empowers advisors.
Benefits for you
- Increased productivity.
- More efficient and effective service.
- Competitive advantage through customer insight.
- Increased revenue and reduced costs.
We deliver results
Our clients span all sectors. Recently we have delivered:
- More than 15,000 licenses being used.
- 7 languages in more than 20 countries.
- Partnerships with leading communications providers.
- Supply to all sectors.
The explosion of multiple contact channels has given customers more choice than ever before. Many businesses find it difficult for their existing systems to keep pace with the changes. Our Unified Desktop will give your advisors the tools they need to deliver for your customers.